poor services

These few days, really dont know what going on...
There are few cases happening...
A lot of unsatisfied services had provided from different field.
1st is telecom services, that operator from telecom...hang up my phone call...
i just want to do a report regarding to my spoiled modem.
She just kept on telling me that, my modem still function able, but the problem is i can not access to the internet. Since that modem can not link my pc to the internet, anyone can tell me...Is it still function??
i asked for technician to come and check for me...
who know, she not allowed. So in the end, i asked her, do you want to send a technician come or not?? then she hang up my phone call....
it cause me have to make another phone call to telecom.
This time, i asked my housemate to do so.
because i just dont want to deal with them and in the end, i have done nothing to settle our internet problem.
Then my housemate requested that previous operator name.
i decided to make an online complaint on following day.
i dont know whether they scare i will complain to the office or what ever?
they sent a new modem to our place on next day morning...

2nd one is about the bank islam services.
My goodness...
slow and no effective...
i want to help my friend to make a payment, u know what the teller done?
i filled a deposit form because There got no any payment form. So weirdo.
anyway, he said what i filled is deposit form, and he passed another form for me, asked my fill in again and so on...
he so...haiz... unpolite and i feel like, he not suit in service line.
or maybe they think we are student, so no need to entertain.
Haiz...
disappointed...